We'll have a discovery call to understand your goals, budget, timelines, creative. From there, we'll deliver a high-level strategy within 48hrs for your sign-off. Once signed-off, we invite you to a private channel, and get access to your accounts execute.

We typically have a 48hr turn around from strategy sign-off.

Yes. We plug into your team seamlessly collaborating with key stakeholders. We provide frequent comms, updates and a real-time results dashboard for team-wide transparency.

We have a 72hr cancellation and refund period. If we have kicked-off the work, and the campaign is in motion we do not issue refunds as we have already dedicated time and resource to work with you.

For complete transparency we mainly run our campaigns from our clients accounts. We find this it be highly effective for everyone to see how we work.

We collect our fee payment prior to each campaign.

We use your card for ad spend since we run campaigns through your account — it’s the simplest setup for everyone’s cash flow.

Yes. This is our strength as an agency. We are used to late sign-offs, as well as plans and budgets changing. We're an agile team. You have a direct line to our team to discuss changes and to approve our any recommended optimisations to drive success.

No. During our kick-off call we'll identify your core goals, budget and gain an understanding of your existing audiences and channels. From there, we'll recommend a channel strategy that will ensure optimal results and ROI.